Frequently Asked Questions
Find answers to common questions
What is 'One Size'?
Most of our clothing is designed in one size, intended to fit a range of sizes depending on the specific garment's fit and fabric stretch.
Can I modify or cancel my order after it has been placed?
Once an order is placed, we are unable to make modifications or cancellations as our team begins processing it immediately.
Do you restock items that are sold out?
We frequently restock popular items. We recommend checking our website regularly or signing up for notifications on specific product pages.
How do I track my package?
Once your order ships, you will receive an email confirmation with a tracking number and a link to the carrier's website.
Are online orders eligible for in-store returns?
Online orders must be returned to our warehouse and cannot be returned or exchanged at Brandy Melville physical store locations.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.